This course will help you identify workplaces conflicts when it occurs, its causes and effects on the office atmosphere, ways to manage them.
Accredited training
Fully accredited and meets UK and EU legal requirements.
Duration 55 mins
Complete the course online at your own pace, with no time limit.
Certificate of completion
Receive a printable PDF e-certificate when you complete the course.
All major browsers and devices
Access the course using PC, Mac, iOS or Android devices.
This course will teach you about workplace conflicts, their causes, and conflict resolution for employees and employers.
This course is designed for anyone - employees or employers to tackle conflicts and workplace tension to prevent a toxic work environment.
Despite your position in your company, conflicts can happen at any time and in any situation, which is why it is important for you to be equipped with the necessary skills.
Conflicts happen all the time, which is why it is important to find the root cause, as it can help you intervene in the conflict and solve it efficiently.
At workplaces, colleagues might have a difference of opinion, but it does not automatically mean it is conflict. That is it is important to know what actually classifies as a workplace conflict
Managing conflicts may not only put a hold on the argument at the moment but it can also help create a safe work environment where coworkers can exchange ideas without actually having a conflict.
How it works
Our e-learning courses are delivered online through the Tayl platform, so you can complete them on any device that can access the internet, take a break at any time and pick up where you left off.
Edit any part of this course to match your own policies and procedures, or build new training with video, images, quizzes and flashcards. No technical skills needed.
Include this course in an onboarding pathway so every new starter completes it at the right time, alongside the documents and policies they need to read and sign.
See who has completed the course, who is overdue and when a refresher is due. Tayl sends the reminders for you and keeps every certificate ready to download.
Custom quote
If you want to buy in bulk or access more LMS features, fill in the form or email hello@tayl.net.
We'll send your custom quote soon.
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