Important for senior managers and employees

Conflict Management

This course will teach you about workplace conflicts, their causes, and conflict resolution for employees and employers.

LPI Accreditation CPD Accreditation CPD Member RoSPA Accreditation
workplace conflict
Conflict Management

Training you can trust

This course is designed for anyone - employees or employers to tackle conflicts and workplace tension to prevent a toxic work environment.

  • Fully accredited organisation
  • Compatible with PC, Mac, iOS, and Android devices
  • Printable PDF e-certificate upon completion
  • Estimated duration: 55 mins.

For all roles

Despite your position in your company, conflicts can happen at any time and in any situation, which is why it is important for you to be equipped with the necessary skills.

Explore the cause

Conflicts happen all the time, which is why it is important to find the root cause, as it can help you intervene in the conflict and solve it efficiently.

Define conflict

At workplaces, colleagues might have a difference of opinion, but it does not automatically mean it is conflict. That is it is important to know what actually classifies as a workplace conflict

Harmony at the workplace

Managing conflicts may not only put a hold on the argument at the moment but it can also help create a safe work environment where coworkers can exchange ideas without actually having a conflict.

Frequently asked questions

Got more questions? No problem, reach out to us at

Do I get a certificate?
Yes. When you complete a course you are issued with a printable completion certificate at no extra cost.
Can I retake courses?
We understand that it can take a bit of time to understand the material. That's why you can have as many retries of a courses as you need at no extra charge.
This seems really affordable, what's the catch?
Honestly, there isn't one. We've been delivering training online for years and we've gotten really good at it. We develop all our own courses and technologies in house which allows us to keep prices down and pass those savings on to you.
What devices do the courses work on?
The courses work on any modern internet browser on any device. Whether you're using Chrome, Firefox, Safari or Edge on an iPhone, Android, Laptop or PC everything will work just fine.
How does the money back guarantee work?
Really easily. Just let us know you'd like a refund and we'll make it happen. No questions asked.