This course is designed for anyone - employees or employers to tackle conflicts and workplace tension to prevent a toxic work environment.
Despite your position in your company, conflicts can happen at any time and in any situation, which is why it is important for you to be equipped with the necessary skills.
Conflicts happen all the time, which is why it is important to find the root cause, as it can help you intervene in the conflict and solve it efficiently.
At workplaces, colleagues might have a difference of opinion, but it does not automatically mean it is conflict. That is it is important to know what actually classifies as a workplace conflict
Managing conflicts may not only put a hold on the argument at the moment but it can also help create a safe work environment where coworkers can exchange ideas without actually having a conflict.
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