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Cultural Awareness

Ideal for professionals in various sectors, including hospitality, tourism, education, and more, our course is a crucial step towards enhancing cultural awareness and nurturing positive relationships.

Throughout the course, you'll navigate the intricacies of cultural awareness, discrimination prevention, and effective cross-cultural communication.

Equip yourself with essential tools to recognise and address discrimination, fostering respect and inclusivity in your workplace and interactions.

Explore the vibrant diversity of global cultures, values, and beliefs that shape our interconnected world, gaining a deeper appreciation for those you engage with and creating a more inclusive environment.

  • Fully accredited organisation
  • Meets UK and EU legal requirements for food handlers
  • Compatible with PC, Mac, iOS, and Android devices
  • Printable PDF e-certificate upon completion
  • Online course with no time limits
  • Estimated duration: 55 minutes
  • Free for up to five users

Receive a custom quote

If you want to buy in bulk or access more LMS features, fill in the form or email

Training you can trust

Course Content


Introduction to Cultural Awareness: Definition of Cultural Awareness; Importance of Cultural; Awareness and Sensitivity; Relevance in a Globalised World.

What is Culture?

Definition of Culture; Cultural Diversity and Cultural Awareness; Acculturation.

Workplace Responsibilities

The Equality Act 2020; Benefits of a Diverse and Inclusive Workplace; Benefits for the Business.

Discrimination and Unacceptable Behaviour

Types of Discrimination; Bias; Stereotyping; Statistics on Discrimination Claims; Cultural Appropriation; Unacceptable Behaviour; Actions to Address Discrimination and Unacceptable Behaviour; Creating an Inclusive Society.

Communication and Collaboration

Communication and Collaboration; Respect for All Cultures; Developing Cultural, Emotional, and Social Intelligence; Effective Communication;Inclusion and Collaboration; Leadership and Management; Self-Awareness. when decanting, checking packages for damage, topping up with different brands, use of seperate utensils and communal equipment; other allergens; serving food.

Promoting Cultural Awareness

Celebrating Each Other's Differences; Training; Policies; Communication; Different Time Zones; Benefits of Promoting Cultural Awareness.

How it Works

Our Cultural Awareness e-learning course is delivered online through our Tayl platform. This means you can complete this course on any device that can access the internet, and you can take a break at any time and save your progress. You can also add more users to your account, access more compliance training courses, and track who has done what.

Your Certificate

To complete your course and download your Cultural Awareness certificate, you need to have correctly answered enough questions in the quizzes throughout the course. You’re able to retake these quizzes as many times as you want. The certificate is printable and will be accessible at any time when you log into our platform. The certificate is saved on our system so you can use it to prove a commitment to ongoing legal compliance.

Access this course for free

Receive a custom quote

If you want to buy in bulk or access more LMS features, fill in the form or email

Course Snippets

Capterra rating

“Was one of the best courses I've done explained everything will definitely keep using this site”

- Patricia

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Frequently asked questions

Got more questions? No problem, reach out to us at

Do I get a certificate?
When you complete a course you're issued with a printable Allergen Awareness completion certificate at no extra cost.
Can I retake courses?
We understand that it can take a bit of time to understand the material. That's why you can have as many retries of a course as you need at no extra charge.
Why is the course free?
It's not a trick, you really get this course, certificates, and all our library for up to five users. You simply need a work email address. It's free because we believe in our product. And we think that once you try it, you'll come back to us again and recommend our system to your friends. So, what are you waiting for, get your course today.
What devices do the courses work on?
The courses work on any modern internet browser on any device. Whether you're using Chrome, Firefox, Safari or Edge on an iPhone, Android, Laptop or PC everything will work just fine.
How does the money back guarantee work?
Really easily. Just let us know you'd like a refund and we'll make it happen. No questions asked.
Why should I take a Cultural Awareness course?
To enhance communication, promote inclusivity, and navigate cultural diversity effectively in today's interconnected world.