FAQ

Thinking about using Tayl for your team's training and compliance? Here's a quick guide to what we do, how it works, and why it might be the right fit for you.

What is Tayl?

Tayl is an online learning and compliance platform built for busy teams. It helps you deliver, track, and manage training—like health & safety, GDPR, or onboarding—all from one simple dashboard.

What does “Tayl” stand for?

Tayl stands for Training At Your Leisure. We believe training should be flexible, accessible, and easy to manage—without the usual faff.

Who’s Tayl for?

Tayl is ideal for small to medium-sized organisations, especially in:

Hospitality
Care and support services
Charities
Education
Retail

Whether your team works on-site, on the go, or from home, Tayl keeps training on track.

What can I do with Tayl?

You can:

Assign training to individuals or teams
Create your own courses or use ready-made ones
Collect e-signatures and acknowledgements
Track completions and get reminders
Generate reports for audits or inspections

Do I need to install anything?

Not at all. Tayl runs in your web browser—no installs, no downloads. Just log in and go.

Can I create my own training?

Yes, and it's easy. You can build custom courses using Tayl’s drag-and-drop editor. Add videos, images, quizzes, and your own content in just a few clicks.

Does Tayl include ready-made courses?

It does. Tayl includes a growing library of pre-built courses covering:

Fire safety
Food hygiene
Manual handling
GDPR
Safeguarding

You can use them as they are, or tailor them to your organisation.

Can I use Tayl to share documents and policies?

Yes. Tayl lets you upload documents, request e-signatures, and track who’s read them. Perfect for staff handbooks, policies, procedures, and updates.

Can I track who’s completed training?

Yes. Tayl shows you exactly who’s completed what and when. You’ll get automatic alerts when training’s overdue and clear reports you can export or share.

Can staff retake training?

They can. You can set up training to be done once, on a schedule (e.g. yearly), or let users go back and review or repeat courses whenever they like.

What happens if someone doesn’t complete their training?

Tayl automatically reminds people via email if they haven’t completed training on time. You can also nudge them manually or escalate if needed.

Can I track training across multiple sites or locations?

Yes. You can group staff into teams by site or department, then assign and track training by group. It’s great for managing franchises, branches, or regional teams.

How much does Tayl cost?

Tayl uses simple pricing based on your number of users. No contracts, no hidden fees. You can see all the details on our pricing page.

Is Tayl suitable for remote or flexible teams?

Absolutely. Staff can access training from anywhere, on any device—whether they're on shift, on-site, or at home.

Can Tayl help with compliance?

Yes. Tayl tracks training progress, sends automatic reminders, and produces reports—helping you stay on top of compliance with less admin.

Where can I find help or support?

We've got a full Help Centre with step-by-step guides on everything from getting started to creating custom courses. It's searchable, easy to use, and always up to date.

Can I try Tayl before committing?

Yes. You can book a demo or trial the system yourself to see how it fits your needs—no obligation.

How do I get started?

Sign up online or book a demo with our team. We’ll walk you through it and help you get set up—no technical experience needed.

FAQs