Festive Toolbox: Looking After Your Customers
Learn how to confidently manage guests at high-energy seasonal events like Christmas parties, corporate dinners, and celebrations. This course covers preparation, communication, guest safety, and handling challenging situations with professionalism and care. Build the confidence to create safe, enjoyable, and memorable experiences for every guest - even in the busiest festive settings.
Perfect for staff managing parties, corporate dinners, and seasonal gatherings.
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Printable PDF e-certificate upon completion
- Online course with no time limits
- Estimated duration: 10 minutes
- Free for up to five users
Receive a custom quote
If you want to buy in bulk or access more LMS features, fill in the form or email hello@tayl.net.
Thank you!
We will be in touch soon.
Training you can trust
Course Content
Course Content
Festive Toolbox: Looking After Your Customers
Creating a welcoming and enjoyable event atmosphere; How to prepare for the event and working as a team; Communicating with confidence and professionalism; Ensuring guest safety and comfort; How to handle intoxicated or disruptive behaviour; Handling complaints and difficult situations calmly.
| Module | Description |
|---|---|
| Festive Toolbox: Looking After Your Customers | Creating a welcoming and enjoyable event atmosphere; How to prepare for the event and working as a team; Communicating with confidence and professionalism; Ensuring guest safety and comfort; How to handle intoxicated or disruptive behaviour; Handling complaints and difficult situations calmly. |
How it Works
Our Festive Toolbox: Looking After Your Customers e-learning course is delivered online through our Tayl platform. This means you can complete this course on any device that can access the internet, and you can take a break at any time and save your progress. You can also add more users to your account, access more compliance training courses, and track who has done what.
Your Certificate
To complete your course and download your Festive Toolbox: Looking After Your Customers certificate, you need to have correctly answered enough questions in the quizzes throughout the course. You’re able to retake these quizzes as many times as you want. The certificate is printable and will be accessible at any time when you log into our platform. The certificate is saved on our system so you can use it to prove a commitment to ongoing legal compliance.
Access this course for free
Receive a custom quote
If you want to buy in bulk or access more LMS features, fill in the form or email hello@tayl.net.
Thank you!
We will be in touch soon.
Course Snippets
“Was one of the best courses I've done explained everything will definitely keep using this site”
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Frequently asked questions
Got more questions? No problem, reach out to us at hello@tayl.net.
- Do I get a certificate?
- When you complete a course you're issued with a printable Festive Toolbox: Looking After Your Customers completion certificate at no extra cost.
- Can I retake courses?
- We understand that it can take a bit of time to understand the material. That's why you can have as many retries of a course as you need at no extra charge.
- Why is the course free?
- It's not a trick, you really get this course, certificates, and all our library for up to five users. You simply need a work email address. It's free because we believe in our product. And we think that once you try it, you'll come back to us again and recommend our system to your friends. So, what are you waiting for, get your course today.
- What devices do the courses work on?
- The courses work on any modern internet browser on any device. Whether you're using Chrome, Firefox, Safari or Edge on an iPhone, Android, Laptop or PC everything will work just fine.
- How does the money back guarantee work?
- Really easily. Just let us know you'd like a refund and we'll make it happen. No questions asked.