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Responsible Sale and Service of Alcohol (England)

This Responsible Sale of Alcohol online course is designed to help bartenders, waiters, shopkeepers, and anyone else who serves alcohol as part of their job understand and comply with the laws and regulations in England.

Our course covers a wide range of topics, including legal requirements, responsible service practices, and strategies for preventing sales to minors and intoxicated individuals. Whether you are a new employee or a manager looking to update your training, this course is an essential tool for ensuring that your business operates in a responsible and compliant manner.

  • Fully accredited organisation
  • Compatible with PC, Mac, iOS, and Android devices
  • Printable PDF e-certificate upon completion
  • Online course with no time limits
  • Estimated duration: 1 hour 45 mins.
  • Free for up to five users

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If you want to buy in bulk or access more LMS features, fill in the form or email

Training you can trust

Course Content

Licensing System

The Licensing (England and Wales) act 2003; 5 licensing objectives; what defines alcohol under the act; licensing system and different types of licences; licensing officials; and closure and emergency closure orders.

Operating Schedules and Conditions

Operating plans; licensed hours, including drinking-up time and extended hours; the mandatory national conditions for selling alcohol; and irresponsible drinks promotions.

Protection of Children and Young People

Punishments for alcohol related offences; age-related offences and proof of age policies; test purchasing and agents; and drunkenness and intoxication offences.

Alcohol Awareness

The short and long term effects of alcohol; vulnerable groups; and the indirect effects of alcohol.

Guidelines and Measures

Drinking guidelines; what units and ABV are; weights and measures that alcohol can be served in; and BAC.

Managing Conflict

Steps to promote responsible drinking; the importance of cleanliness and service; responsibilities for staff, managers and customers; good practice for service; refusing service; angry customers and using REACT; escalation policies; and closing time.

How it Works

Our Responsible Sale of Alcohol (England) e-learning course is delivered online through our Tayl platform. This means you can complete this course on any device that can access the internet, and you can take a break at any time and save your progress. You can also add more users to your account, access more compliance training courses, and track who has done what.

Your Certificate

To complete your course and download your responsible sale of alcohol certificate, you need to have correctly answered enough questions in the quizzes throughout the course. You’re able to retake these quizzes as many times as you want. The certificate is printable and will be accessible at any time when you log into our platform. The certificate is saved on our system so you can use it to prove a commitment to ongoing legal compliance.

Access this course for free

Receive a custom quote

If you want to buy in bulk or access more LMS features, fill in the form or email

Course Snippets

Capterra rating

“Was one of the best courses I've done explained everything will definitely keep using this site”

- Patricia

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Frequently asked questions

Got more questions? No problem, reach out to us at

Do I get a certificate?
When you complete a course you're issued with a Responsible Sale of Alcohol (Scotland) printable completion certificate at no extra cost.
Can I retake courses?
We understand that it can take a bit of time to understand the material. That's why you can have as many retries of a course as you need at no extra charge.
Why is the course free?
It's not a trick, you really get this course, certificates, and all our library for up to five users. You simply need a work email address. It's free because we believe in our product. And we think that once you try it, you'll come back to us again and recommend our system to your friends. So, what are you waiting for, get your course today.
What devices do the courses work on?
What devices do the courses work on?
The courses work on any modern internet browser on any device. Whether you're using Chrome, Firefox, Safari or Edge on an iPhone, Android, Laptop or PC everything will work just fine.
How does the money back guarantee work?
Really easily. Just let us know you'd like a refund and we'll make it happen. No questions asked.
Does this give my premise a license?
No. But in order to meet the legal requirements for training of staff under the Licensing (Scotland) Act 2005, staff must be trained for a minimum of two hours by a Personal Licence Holder. This training course can be used by Personal Licence Holders to assist in the delivery of the training. It is the responsibility of employers to ensure that staff are trained according to legal requirements.