This Responsible Sale and Service of Alcohol (England and Wales) online course is designed to help bartenders, waiters, shopkeepers, and anyone else who serves alcohol as part of their job understand and comply with the laws and regulations in England and Wales.
Accredited training
Fully accredited and meets UK and EU legal requirements.
Duration 1 - 2 hours
Complete the course online at your own pace, with no time limit.
Certificate of completion
Receive a printable PDF e-certificate when you complete the course.
All major browsers and devices
Access the course using PC, Mac, iOS or Android devices.
This Responsible Sale and Service of Alcohol (England and Wales) online course is designed to help bartenders, waiters, shopkeepers, and anyone else who serves alcohol as part of their job understand and comply with the laws and regulations in England and Wales.
Our course covers a wide range of topics, including legal requirements, responsible service practices, and strategies for preventing sales to minors and intoxicated individuals. Whether you are a new employee or a manager looking to update your training, this course is an essential tool for ensuring that your business operates in a responsible and compliant manner.
To complete your course and download your Responsible Sale and Service of Alcohol (England and Wales) certificate, you need to have correctly answered enough questions in the quizzes throughout the course. You’re able to retake these quizzes as many times as you want. The certificate is printable and will be accessible at any time when you log into our platform. The certificate is saved on our system so you can use it to prove a commitment to ongoing legal compliance.
The Licensing (England and Wales) act 2003; 5 licensing objectives; what defines alcohol under the act; licensing system and different types of licences; licensing officials; and closure and emergency closure orders.
Operating plans; licensed hours, including drinking-up time and extended hours; the mandatory national conditions for selling alcohol; and irresponsible drinks promotions.
Punishments for alcohol related offences; age-related offences and proof of age policies; test purchasing and agents; and drunkenness and intoxication offences.
The short and long term effects of alcohol; vulnerable groups; and the indirect effects of alcohol.
Drinking guidelines; what units and ABV are; weights and measures that alcohol can be served in; and BAC.
Steps to promote responsible drinking; the importance of cleanliness and service; responsibilities for staff, managers and customers; good practice for service; refusing service; angry customers and using REACT; escalation policies; and closing time.
Was one of the best courses I've done explained everything will definitely keep using this site
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How it works
Our Responsible Sale and Service of Alcohol (England and Wales) e-learning course is delivered online through our Tayl platform. This means you can complete this course on any device that can access the internet, and you can take a break at any time and save your progress. You can also add more users to your account, access more compliance training courses, and track who has done what.
Edit any part of this course to match your own policies and procedures, or build new training with video, images, quizzes and flashcards. No technical skills needed.
Include this course in an onboarding pathway so every new starter completes it at the right time, alongside the documents and policies they need to read and sign.
See who has completed the course, who is overdue and when a refresher is due. Tayl sends the reminders for you and keeps every certificate ready to download.
Custom quote
If you want to buy in bulk or access more LMS features, fill in the form or email hello@tayl.net.
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Got more questions? No problem, reach out to us.
When you complete a course you’re issued with a Responsible Sale of Alcohol (Scotland) printable completion certificate at no extra cost.
We understand that it can take a bit of time to understand the material. That’s why you can have as many retries of a course as you need at no extra charge.
It’s not a trick, you really get this course, certificates, and all our library for up to three team members. You simply need a work email address. It’s free because we believe in our product. And we think that once you try it, you’ll come back to us again and recommend our system to your friends. So, what are you waiting for, get your course today.
The courses work on any modern internet browser on any device. Whether you’re using Chrome, Firefox, Safari or Edge on an iPhone, Android, Laptop or PC everything will work just fine.
No. But in order to meet the legal requirements for training of staff under the Licensing (Scotland) Act 2005, staff must be trained for a minimum of two hours by a Personal Licence Holder. This training course can be used by Personal Licence Holders to assist in the delivery of the training. It is the responsibility of employers to ensure that staff are trained according to legal requirements.
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We cover the law surrounding cellar management and the importance of maintaining high standards of hygiene and health and safety. Gain the skills and knowledge necessary to manage and maintain a safe bar or pub, with quality pints and a safe work environment.
In a short demo, we will show you how Tayl can help you train staff, keep shifts connected, onboard new starters and share knowledge across your hospitality business.
