Customer Service
This customer service course will equip you with the best quality customer service knowledge and skills, despite your role or industry of business, from receptionists and call centre personnel to waiting staff and retail workers.
Give your team the knowledge and confidence to do what they do best. We bring compliance courses, customisable training, onboarding, and external records together into one simple platform.
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Training that fits your team
Give your team access to 100+ essential workplace courses, covering food hygiene, health and safety, GDPR, equality and diversity, customer service and more. Assign training in a few clicks, set deadlines and keep completion records in one place.
Use our simple course builder to create interactive training with video, images, quizzes and flashcards. Start from scratch, let AI give you a head start, or edit any course in our library to suit your business.
Every course is built for mobile, so staff can learn on a phone, tablet or computer, wherever they are. Progress saves automatically, and certificates are ready to download the moment a course is complete.
Set due dates and yearly refreshers, and Tayl emails staff when training is due. Completion records and certificates are kept for you, ready to export whenever you need them for an audit or inspection.
From day one onwards
Turn courses, documents and resources into clear onboarding pathways. New starters receive the right information in a sensible order, while managers can see exactly how they are getting on.
See who has completed what, who is overdue and when refresher training is due, all from one dashboard. Download training reports for audits and inspections in a couple of clicks.
Share staff handbooks, policies and procedures alongside your training, and collect e-signatures to confirm people have read them. Everything is stored together and easy to find again.
Record qualifications and training completed outside Tayl, such as first aid or a personal licence, next to your Tayl courses. You get one complete training record for every member of staff.
Popular courses
Integrations
Connect Tayl with selected HR and workplace systems to reduce duplicate admin and keep employee information up to date.
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Tayl has been recognised by Capterra for Best Value and Best Ease of Use.



















