Neurodiversity: Supporting Neurodivergent Customers and Team Members
Welcome to our exciting course on embracing neurodiversity! In a diverse world, understanding and supporting neurodivergent individuals is essential for creating inclusive and innovative workplaces. Neurodiversity covers the natural variations in human brain functioning, including conditions such as Autism Spectrum Disorder, ADHD, Dyslexia, and Dyspraxia.
This engaging course is designed to help business employees gain a greater awareness of neurodiversity while focusing on how to support neurodivergent customers and team members. Through a blend of lively modules, case studies, and interactive activities, you'll discover the fascinating world of neurodiversity and acquire practical tools to foster more inclusive environments.
By the end of this course, you'll be equipped with valuable insights and strategies to better support neurodivergent individuals in your workplace and beyond. So, let's embark on this journey together as we explore neurodiversity and learn how to be more inclusive and supportive of our diverse customers and colleagues!
- Fully accredited organisation
- Compatible with PC, Mac, iOS, and Android devices
- Online course with no time limits
- Estimated duration: 45 minutes
- Printable PDF e-certificate upon completion
- Free for up to five users
Receive a custom quote
If you want to buy in bulk or access more LMS features, fill in the form or email hello@tayl.net.
Thank you!
We will be in touch soon.
Training you can trust
Course Content
Course Content
Understanding Neurodiversity
What is Neurodiversity?; Neurodivergent Conditions; The Importance of Supporting Neurodivergent Customers and Colleagues; Quiz
Creating a Supportive Environment
Communication Strategies; Adjusting the Physical Environment; Promoting Inclusivity; Quiz
Case Studies
Case Study: Supporting an Autistic Customer Case Study: Managing a Team Member with ADHD; Case Study: Collaborating with a Dyslexic Colleague; Quiz
Practical Tips & Resources
Tips for Success; Further Resources
| Module | Description |
|---|---|
| Understanding Neurodiversity | What is Neurodiversity?; Neurodivergent Conditions; The Importance of Supporting Neurodivergent Customers and Colleagues; Quiz |
| Creating a Supportive Environment | Communication Strategies; Adjusting the Physical Environment; Promoting Inclusivity; Quiz |
| Case Studies | Case Study: Supporting an Autistic Customer Case Study: Managing a Team Member with ADHD; Case Study: Collaborating with a Dyslexic Colleague; Quiz |
| Practical Tips & Resources | Tips for Success; Further Resources |
How it Works
Our Neurodiversity: Supporting Neurodivergent Customers and Team Members course e-learning course is delivered online through our Tayl platform. This means you can complete this course on any device that can access the internet, and you can take a break at any time and save your progress. You can also add more users to your account, access more compliance training courses, and track who has done what.
Your Certificate
To complete your course and download your Neurodiversity: Supporting Neurodivergent Customers and Team Members course certificate, you need to have correctly answered enough questions in the quizzes throughout the course. You’re able to retake these quizzes as many times as you want. The certificate is printable and will be accessible at any time when you log into our platform. The certificate is saved on our system so you can use it to prove a commitment to ongoing legal compliance.
Access this course for free
Receive a custom quote
If you want to buy in bulk or access more LMS features, fill in the form or email hello@tayl.net.
Thank you!
We will be in touch soon.
Course Snippets
“Was one of the best courses I've done explained everything will definitely keep using this site”
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Frequently asked questions
Got more questions? No problem, reach out to us at hello@tayl.net.
- Do I get a certificate?
- When you complete a course you're issued with a Neurodiversity: Supporting Neurodivergent Customers and Team Members course printable completion certificate at no extra cost.
- Can I retake courses?
- We understand that it can take a bit of time to understand the material. That's why you can have as many retries of a course as you need at no extra charge.
- Why is the course free?
- It's not a trick, you really get this course, certificates, and all our library for up to five users. You simply need a work email address. It's free because we believe in our product. And we think that once you try it, you'll come back to us again and recommend our system to your friends. So, what are you waiting for, get your course today.
- What devices do the courses work on?
- The courses work on any modern internet browser on any device. Whether you're using Chrome, Firefox, Safari or Edge on an iPhone, Android, Laptop or PC everything will work just fine.
- How does the money back guarantee work?
- Really easily. Just let us know you'd like a refund and we'll make it happen. No questions asked.
- Why is understanding neurodiversity important for workplaces?
- Understanding neurodiversity is crucial for workplaces to create an inclusive environment that maximizes the potential of all employees. It helps foster innovation, creativity, and productivity by capitalizing on the unique strengths and perspectives of neurodivergent individuals.