Conflict Management
This course will help you identify workplaces conflicts when it occurs, its causes and effects on the office atmosphere, ways to manage them.
Learn about time management, meetings and minutes, and everything you need to know to become an administrative assistant.
Accredited training
Fully accredited and meets UK and EU legal requirements.
Duration Five hours
Complete the course online at your own pace, with no time limit.
Certificate of completion
Receive a printable PDF e-certificate when you complete the course.
All major browsers and devices
Access the course using PC, Mac, iOS or Android devices.
PA, Secretarial, and Office Admin roles play a pivotal part in the function and flow of the workplace, and require a broad spectrum of organisational and social skills.
In this course, you'll be introduced to the core responsibilities of required for these roles, as well as tools and techniques to let you get the most out of them.
Throughout the course you'll go through various examples from the workplace to help you tackle administrative positions head on.
We cover how to write the minutes of a meeting and what to include and what an administrative assistant’s role is in the meeting overall.
Discover how to write effective emails, social media posts, reports and more.
Learn different methods of communication at work and how you can become a master of them.
Time is the most valuable resource any of us get, and time management is the process of allocating your time. Learn how to do it right.
How it works
Our e-learning courses are delivered online through the Tayl platform, so you can complete them on any device that can access the internet, take a break at any time and pick up where you left off.
Edit any part of this course to match your own policies and procedures, or build new training with video, images, quizzes and flashcards. No technical skills needed.
Include this course in an onboarding pathway so every new starter completes it at the right time, alongside the documents and policies they need to read and sign.
See who has completed the course, who is overdue and when a refresher is due. Tayl sends the reminders for you and keeps every certificate ready to download.
Custom quote
If you want to buy in bulk or access more LMS features, fill in the form or email hello@tayl.net.
We'll send your custom quote soon.
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